Welcome to
Musketo Clean.

How to prepare your home.

• Clear surfaces and countertops - we clean what we can see. The more clear the surfaces, the better and faster we can clean them.
• Secure your pets - please ensure pets are in a separate room, crate, or outside during the clean. This keeps your pet comfortable and lets us work safely.
• Put away valuables - jewelry, cash, important documents, and irreplaceable items should be stored safely before we arrive.
• Clear the kitchen sink - please have dishes cleared or in the dishwasher before we arrive.
• Confirm access - if you won't be home, please provide a door code, key, or lockbox details in advance. You do not need to be home.
• Pick up clutter from floors - items on the floor should be tidied so we can vacuum and mop effectively.

We come fully equipped.

Photos for certain add-ons.

For specific add-ons, we ask you to send photos before the appointment. This lets us assess the condition and arrive with exactly the right products - no surprises, no delays, no return trips.

Send photos by text to 917-608-4600 or email to info@musketoclean.com - at least 24 hours before your appointment.

What is and isn't included.

Satisfaction guaranteed.

We take pride in every clean. If something was missed or did not meet your expectations, we want to know and we will make it right.

• Contact us within 3 days of your clean if you are not satisfied with any area covered in your service.
• We will return at no charge to address any areas that did not meet our standard within that 3-day window.
• Please be specific - let us know exactly which areas need attention so we can address them efficiently.

Simple, flexible payment.

Payment is due within 24 hours of completion of your clean. We accept the following methods, all collected at the end of your appointment or sent digitally.

Rescheduling and cancellations.

• Please give us at least 24 hours notice if you need to reschedule or cancel your appointment.
• Same-day cancellations (less than 24 hours notice) may be subject to a cancellation fee.
• To add services - please let us know before your appointment day so we can plan and bring the right supplies.
• Recurring clients - your schedule is automatically held. Notify us early for any changes.
• Access issues - if we are unable to access your home at the scheduled time, the appointment may need to be rescheduled.

Ways to save with Musketo Clean.

We are always here to help.